Customer information

Payment & Invoices

Bank transfer, reviewed and confirmed by our team.

Effective 24 September 2026 · SUSSI YAMI LTD

1. Submit your order

Check your bag, delivery details and total in EUR. Confirm the email address at checkout: your order documents and payment correspondence go there. Your order is saved as awaiting review. No money is collected through the website.

2. Receive instructions separately

We check the selected items and delivery route, then email our order acceptance and bank transfer instructions. Bank account numbers, IBANs and SWIFT/BIC details are never published in this store. Keep your order reference with the payment.

3. Payment verification

Our team checks that the correct EUR amount has cleared. We then issue a payment confirmation and prepare the goods for dispatch. Until verification is complete, the order remains unpaid. If you make an incorrect or partial payment, contact us before sending further funds.

Documents and support

An unpaid order invoice is available from your order confirmation page and is queued for email. This is not proof of payment or a VAT invoice. A separate payment confirmation is issued only after verification. If an email is missing, check spam and contact support@sussiyami.store with your order number.